DREAMJILI Privacy Policy Overview Get the full picture on how DREAMJILI collects

Welcome to DREAMJILI. We get it — a lot of players feel uneasy about handing over personal details on a betting site, and honestly, that makes sense. That's exactly why we keep things open and clear about what information we gather, the reason behind it, and the way we keep it safe. We also want you to know that DREAMJILI is meant for players aged 21 and above, and we always encourage responsible gaming.

This privacy policy is written especially for players in the Philippines. Our goal is simple — when you use DREAMJILI, you can relax knowing your information is in good hands. We also remind everyone to enjoy the platform responsibly and play within your limits.

DREAMJILI will never sell your personal details to ad companies or any outside parties. We only use your data to make your experience better and to keep our services running smoothly.

DREAMJILI only gathers the details that are truly needed to keep the platform running. We don't ask for anything we actually don't need, and we never collect more than what's necessary for your account to work properly.

Personal Details You Provide

• Details Collected During Account Registration Your full legal name, a working mobile number, your email address if you choose to share it, and your date of birth.
• Identity and KYC Verification Your valid ID number, such as a Philippine passport or PhilID, plus your current residential address.
• Payment Information The mobile wallet number linked to your account, such as your GCash number. We do not collect full card numbers or complete bank account details.
• Support Contact Records Records of messages you send to us via live chat or email.

Information We Gather Automatically

• Your device type, operating system, and browser information.
• Your IP address and an approximate location derived from it.
• Your betting history and transaction records on the platform.
• Login timestamps and activity logs within your account.
• Cookie data and browsing information — see Section 5 for the full rundown.

At DREAMJILI, we only collect and use your personal information for clearly defined reasons. Every type of data we gather serves a real purpose — we never hold or request more than what we actually need. To keep everything protected, we apply strong security measures, including 256-bit SSL encryption, so your details stay safe at all times.

• Managing Your Account: To keep your login process secure, confirm who you are during verification, and protect your account at all times.
• Payment & Deposit Handling: To take care of your deposits and make sure your withdrawal requests are completed without delay.
• Betting & Gaming Services: To accept your bets, settle results properly, and see to it that your winnings are paid out to you.
• Customer Assistance: To help you with your questions and resolve any concerns or complaints you raise.
• Promos & Bonus Offers: To let you know about promos that could be a good fit for you — but only if you have agreed to receive updates.
• Anti-Fraud Measures: To spot and stop any unusual or suspicious activity on the platform before it becomes a problem.
• Meeting Legal Requirements: To stay compliant with the requirements of regulatory authorities, including the rules that govern online gaming in the Philippines.
• Service Improvement To use analytics and site data to keep improving your overall gaming experience at DREAMJILI.

We will never sell your data for advertising purposes. If you no longer want to receive promo updates, you can opt out at any time.

DREAMJILI never sells your personal information to third parties, period. On top of that, all sensitive data is protected with 256-bit SSL encryption and handled in line with the Philippine Data Privacy Act. That said, there are a few limited situations where we may share certain data:

• Payment Processors Payment providers like GCash only receive the exact details needed to process your deposits and withdrawals — nothing more than what's required to complete the transaction.
• Technology Service Providers These are trusted partners that handle server hosting, network maintenance, or security analysis. They are held to the exact same standard as DREAMJILI and are strictly prohibited from sharing your data with anyone else.
• Meeting Legal Requirements: If a Philippine court or government authority issues a valid legal order, we may be required to disclose certain data to comply with the law.
• Fraud Investigations Data may also be shared to assist authorities in investigations involving financial fraud, cybercrime, or other illegal activities.

DREAMJILI uses cookies on the website to make your experience smoother. Cookies are small data files saved by your browser, and as a platform for Filipino players aged 21 and up, we use them to keep the site running the way it should: secure, fast, and easy to navigate.

• Essential Cookies These essential cookies keep your login session active and help protect the platform against security threats. For safety and stability, these cannot be disabled.
• Functional Cookies Functional cookies remember your preferences, like the language you picked or how you like your page settings arranged.
• Analytics Cookies Analytics cookies let us see which pages are visited the most, and the data is analyzed without any personally identifiable information attached.
• Marketing Cookies Marketing cookies help us show you relevant offers, including bonuses and promotions that match your interests. You have the right to opt out at any time, no questions asked.

You can disable cookies through your browser settings anytime. Just be aware that doing so may affect how certain DREAMJILI features work.

DREAMJILI only holds on to your data for as long as it serves a legitimate purpose. The exact retention window depends on the kind of information involved:

• Account Information: Kept while your account remains active, plus two additional years once the account is closed.
• Transaction Records: Held for at least five years, in line with legal requirements.
• KYC Documents: Kept for five years from the date your account is closed.
• Support Chat Logs: Retained for a period of two years.
• Cookie Data: Temporary session cookies are cleared as soon as you close your browser, while persistent cookies stay in place for up to one year at most.

When the retention period comes to an end, your information is either permanently deleted through secure methods or anonymized so it can no longer be traced back to you.

DREAMJILI stands by the principle that every user deserves full control over their personal data. That is exactly why the following rights are extended to you:

To exercise any of these rights, simply email us at [email protected] and we will respond within fifteen (15) business days.

Protecting your information is a top priority at DREAMJILI. Our security runs on multiple layers, combining advanced technology with strict internal controls and following the standards expected of a PAGCOR-regulated online gaming operator in the Philippines:

• 256-Bit SSL/TLS Encryption: Every exchange between your browser and our servers is fully encrypted, so no outside party can read or intercept your data.
• Two-Factor OTP Verification: A one-time password (OTP) sent to your registered mobile number is required every time you log in and whenever you carry out high-value transactions.
• Automated Fraud Detection: Our AI-powered system instantly detects unusual activity on your account and flags it for review right away.
• Server Security: Cybersecurity specialists keep watch over our data centers around the clock, every single day of the year.
• Regular Security Audits: Independent third-party experts regularly audit our systems to confirm our defenses remain up to standard.
• Data Segregation: Your payment details, betting records, and identity documents are kept in separate, highly secured storage layers so a single breach cannot expose everything at once.

If a security breach ever happens, we are obligated to notify all affected users within seventy-two (72) hours and keep them updated on the next steps.

DREAMJILI is strictly for adults aged 21 and above. We do not and will not collect personal information from anyone below the legal age in the Philippines.

• Age verification is mandatory at registration. If the date of birth provided shows the user is below 21, the registration is automatically declined.
• Your age is verified once more during the KYC process through a valid government-issued ID such as a National ID (NID) or passport.
• Should we find out that a minor's personal information has been collected, we will delete it right away and close the account without delay.

If you believe that someone under 18 has signed up using your personal details, please let us know immediately.

For any questions, concerns, complaints, or requests to erase your data under this Privacy Policy, please get in touch with us:

• Email: [email protected] — we typically respond within 7 business days.
• Live Chat: Our site's live chat is available 24/7, with an average response time of just 2 minutes.
• Privacy Requests: [email protected] — you'll hear back within 15 business days.

For the full rundown, please visit our Terms & Conditions and Responsible Gaming view the page.